How do I file a claim with Patriot America Plus?

To file a Patriot America Plus claim through VisitorsCoverage, log in to your VisitorsCoverage account to find the insurance administrator's contact details and claim forms, then gather necessary documents like your passport, medical bills, and receipts, and submit the completed claim form and documents to the insurance administrator. Keep all original receipts and documents for your records and be aware that the claims process can differ depending on whether it's a direct-billing or pay-and-claim scenario. 

1. Log In and Find Information

  • Log into your VisitorsCoverage customer account. 
  • Locate the contact information for your insurance administrator (likely IMG) and any necessary claim forms for Patriot America Plus. 

2. Gather Necessary Documents

  • For medical claims: Collect copies of your passport, medical bills, receipts, and doctor's notes, along with your insurance ID card. 
  • For other claims: Gather documents relevant to your incident, such as a police report for theft or cancellation confirmations for trip interruption. 
  • Proof of payment: Keep receipts for any out-of-pocket expenses you paid. 

3. Submit Your Claim 

  • Fill out the claim form provided by your insurance administrator.
  • Submit the completed claim form and all supporting documents to your insurance administrator.

Important Considerations

  • Billing Scenarios: 

    Be prepared for either direct billing by the provider or paying upfront and seeking reimbursement. 

  • Timeliness: 

    File your claim as soon as possible, as there may be a deadline for submission. 

  • Appeals: 

    If your claim is denied, you have the option to appeal the decision and may need to provide additional information. 

Disclaimer

Plan features listed here are high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.